We accept returns only if product was defected, different from ordered items or damaged. You can return unopened items in the original packaging within 30 days of your purchase with receipt or proof of purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange.
Additionally, for second hand goods, we only accept returns if it’s faulty or different from what was ordered. However, we do not accept returns when item is in different condition from the original state prior to customer’s possession.
Upon receipt of the returned item, we will fully examine it and notify you via email, within a reasonable period of time, usually 48 – 72 hours, whether you are entitled to a return. If you are entitled to a return, we will refund your purchase price and a credit will automatically be applied to your original method of payment or any method you want.
To follow-up on the status of your return, please contact us at [sales[at]amesnelly.com or
Shopping Complex, Aba-Owerri Rod, Aba, Abia State.
To return the item you purchased, please mail it to:
Our Address above